Partnership in action: TecCom Customer Day in Milan
At the TecCom Customer Day in Milan, TecAlliance and Neoparts brought their partnership to life in a practical setting, welcoming Neopart member organisations from across Italy. The event, organised jointly by Neoparts and the Italian TecCom team, focused on a clear objective: supporting distributors and wholesalers in the digitalisation of their supply chain processes and showing how more efficient, connected workflows can create value in day-to-day business.
Neoparts is a group of automotive aftermarket distributors in Italy, bringing together established companies with a modern distribution structure. Founded in 2013, the group was created by spare parts distributors from across the country to address market challenges together. Neoparts operates within Nexus Automotive Italia, the Italian structure of NEXUS , a major international trading group (ITG) in the automotive aftermarket.
For TecCom, the cooperation with Neoparts is an effective way to bring digital services closer to the local market. At the same time, Neoparts can offer its members easy access to proven solutions that support more efficient, automated and connected ordering and data processes.
The event was strongly supported by the Neoparts team, with Customer & Supplier Service Specialist Emanuela Pellegrini playing a key role in its organisation and coordination alongside Managing Director, Bruno Magalotti. Their joint commitment underlines how important these hands-on exchange formats are for the Neoparts network.
Bruno Magalotti, General Manager at Neoparts, said:
“Events like this are very helpful for our members because they turn digital solutions into something concrete and usable. We are always looking for ways to make efficient, value-adding approaches accessible to our network.”
Practical value instead of theory
During the session, the TecCom team presented the Order and Managed Data solutions to Neopart members. The focus was not on abstract product theory, but on practical use cases, real workflows and direct exchange with customers.
Participants explored how TecCom can support them in streamlining sourcing processes and improving data management across supplier relationships. The benefits for member organisations are clear: they can work with multiple suppliers via one platform, simplify ordering and gain access to the broad TecCom network. In a demanding and fast-moving aftermarket environment, this means less complexity, more standardisation and a stronger basis for automation.
The high level of engagement throughout the event showed that attendees appreciated the practical format. With its focus on discussion, real examples and concrete business needs, the session delivered value that was immediately relevant to everyday work.
Stronger Together in the Italian Aftermarket
Working with organisations such as Neoparts is an important way for TecCom to expand the reach of its digital services in local markets. Cooperation with strong regional organisations helps bring solutions closer to customers, creates momentum for digitalisation and makes it possible to scale adoption more effectively. This approach is supported by TecCom’s dedicated sales and support team in Italy, together with a team focused on partnerships and cooperations. This ensures that customers benefit from both local market expertise and a strong international network.
For Neoparts, the partnership creates clear added value for its members by facilitating access to a large-scale ordering platform that advances digitisation and automation. This gives members easier access to proven solutions for more efficient, connected and automated ordering and data processes. By linking distributors and wholesalers with a broad supplier network through one platform, TecCom helps reduce complexity in day-to-day business and enables more streamlined collaboration across the aftermarket.
As Pasquale Coda, TecCom Sales Manager for Italy, puts it:
“Working directly with people in the region is incredibly valuable. Together with Neoparts, we can bring digitalization closer to the Italian aftermarket, create practical value for local businesses and multiply our efforts much faster.”
The TecCom Customer Day in Milan showed how valuable this kind of cooperation can be when strong regional partnerships meet practical exchange and a shared commitment to customer success. By combining TecCom’s digital capabilities with Neoparts’ market proximity and member network, the event created a practical setting for discussion, learning and progress toward more connected business processes in the Italian aftermarket.
TecCom helps distributors and wholesalers optimise their order management process.