OEM-based technical repair, maintenance & diagnostics data

Easy access to comprehensive technical data of all common vehicle manufacturers for the areas of repair, maintenance and diagnostics for cars, LCVs as well as trucks.

Web portal

With RMI online we offer our comprehensive data in an easily accessible and highly customisable web solution.

  • Intuitive user interface
  • White-label version available
  • Ready to use stand-alone
  • Independent licence management for resellers

Standardised & intelligently enriched data to fuel your processes

With TecRMI, we support all workshop, trade and e-commerce processes with standardised and intelligently prepared, manufacturer-compliant repair and maintenance information.

By integrating RMI data into your processes, you can significantly increase your efficiency and reduce costs thanks to the simplified workflows.

You can use and integrate the extensive RMI data both as a web service for integration into your system landscapes and via our web application RMI Online. RMI is also fully integrated in our TecDoc Catalogue, the global spare parts catalogue for the IAM.

  • Comprehensive data
  • Easily accessible & customisable
  • Extensive customer support via our expert hotline

Enhance your repair & maintenance work with smart data

Our technical data supports every maintenance & repair related processes with unique features and enrichments.

Whether you need to determine the necessary work steps for a specific vehicle & milage, find the exact parts you need for your repair, calculate the working times necessary or seek step-by-step guidance for the whole process.

  • OEM work item numbers
  • Vehicle identification by VIN
  • Expert hotline for technical support
  • Granular data structure
Service Finder

Determination of the necessary maintenance work according to OEM specifications, based on mileage & first registration

Smart calculation

Transparent calculation of working times distinguishing mandatory and optional work

Parts Finder

Complete spare part suggestions based on the selected repair and maintenance work leading to higher quality repairs

Repair support

Active support for your repair by interactive linkage of all information necessary for the implementation

Appointment

  • Determine scope of services & spare parts
  • Spare parts packages
  • Proposal work
  • Special tools
  • Resource planning

Streamline your whole workshop process from A-Z

With our comprehensive data we support every step of your workshop business. Always access the right information from making the appointment to the return of the vehicle.

By integrating RMI data into your processes, you can significantly increase your efficiency and reduce costs thanks to the simplified workflows.

With our three different data packages we make sure you are getting exactly the data you need.

Ease of mind for workshops that can concentrate on getting the job done!

Increase your efficiency & get smart support during your entire repair & maintenance process right from the start:

Support & Planning

Support for direct acceptance through checklists and simplified planning of work processes including necessary parts and special tools

Increased quality

Higher repair quality through complete spare part suggestions & safer execution of work through standardised repair and maintenance data

More efficiency

targeted resource planning of workshop staff less administrative effort for ordering parts or searching for information

Call an expert

Stuck on a difficult repair? Call our dedicated workshop expert hotline, accessing our vast data base of repair solutions for your specific car

Replacement parts dealers enhance their service portfolio & increase customer loyalty

Add value to your services for workshops with integrated solutions or data from TecRMI leading to higher customer satisfaction

Boost sales

Automatic spare parts package formation supports the service quality of your customers and increases parts sales

Safer installation

Our comprehensive repair instructions support the correct installation of parts and thus reduce complaints

Reduce returns

Active support of reliable replacement part identification and thus a reduction of the return rate

Easy integration

Easy integration of our value-added data and services into your own catalogue and web shop systems

Enrich your E-commerce platform with value-added services & data

Easily integrate our solutions & data in your E-Commerce or online platform. The automatic spare parts package formation supports the service quality of your workshop customers and increases parts sales for the car, van and truck segments.

Cost calculation

Precise and reliable cost proposals with just a few clicks

Faster workflows

Determination of the necessary maintenance work according to manufacturer specifications

Quality repairs

Access to OEM-compliant repair and maintenance data

Special tool support

Identification of required special tools depending on the vehicle and repair

Additional use cases for fleet & leasing, insurance companies & vehicle manufacturers

Add value to your services for workshops with integrated solutions or data from TecRMI leading to higher customer satisfaction

Calculate cost

Realistic calculation of maintenance and repair costs based on comprehensive data

Manufacturers

Reliable cost calculation to make performance analysis to your competitors

Forecasts

Reliable cost forecasts for maintenance guarantee contracts

TecFleet integration

Easily determine your cost of ownership or perform workshop invoice validations

Get started today with the right data for your needs

Whether you just need basic data or take advantage of our advanced modules to enhance your processes. We’ve got you covered with our three TecRMI® packages.

TecRMI®
CALC 21
TecRMI®
TECH 21
TecRMI®
PRO 21
TecRMI®
TRUCK 21
Labour times
Checklists
Graphic search
VIN filter
Wheels & tyres
Maintenance plans
Repair instructions
Service circulars & OE recalls
Technical data
Special Tools
Position of assembly
Diagnostic data
Circuit diagrams
Fuse & relay assignment

Truly make it yours & only choose the data that suits your individual needs

The available data & functionality of TecRMI® Repair & Maintenance Information are both extensive and versatile. But not everyone needs access to the complete set. That is why our offering is modularly structured and divided into modules.

Of course, a combination of the individual options is also possible in order to adapt the scope to meet your requirements.

Times

Manufacturer-compliant working time values and guide time specifications


  • Overlap calculations without duplications
  • OEM work item numbers
  • Graphic selection of works
  • Automatic spare parts package formation
  • Suggested additional work including parts

Maintenance

Information for manufacturer-compliant maintenance


  • Maintenance plans
  • Checklists
  • Servicefinder based on mileage
  • interactive linkage of all relevant data & documents

Manuals

Uniform repair instructions across manufacturers for safer repairs


  • Visualisation of all relevant repair steps
  • Indication of special tools
  • Indication of required technical setting values
  • Manuals of the previous or subsequent works

Adjust

Technical data to support your repair or maintenance process


  • Settings
  • Specifications
  • Filling quantities
  • Tightening torques
  • Test values
Diagnostics – Diagnostics data

Diagnostics contains measured values and test conditions for component tests, including graphical representations. Test set points and PINs are also included in the module. Links lead to further information and thus facilitate the work to be carried out.

Graphics – Graphical component selection

The graphical component selection offers an alternative search method to the classic text search tree. By simply clicking on the respective vehicle part, components or further information can be retrieved quickly and specifically. Leading to significant time savings.

Our team is always there for you via our TecRMI® Expert Support

Our qualified automotive specialists offer you and your customers technical support on topics relating to automotive technology.

We support you with troubleshooting, technical data, repair instructions, diagnostic data, information on fault codes and many other topics.
Thanks to the accumulated experience of our specialists in combination with access to our knowledge database, we can advise you in a targeted manner and offer solutions to problems in the area of passenger cars and commercial vehicles.

This saves you time, avoids potential sources of error and assures your customers of the high quality of your service.

What is all included?

TecRMI contains all the relevant information needed to carry out repairs and maintenance work on vehicles in accordance with the manufacturer’s specifications.

Frequently Asked Questions

We know there’s a lot to learn and read about our repair & maintenance data. That’s why we’re giving you this. More to read, easier to skim.

Question? Talk to an expert about enhancing your workshop processes

Let one of our consultants walk you through our repair and maintenance data and discover how our different modules & offerings can support you and your customers

Maintenance

OEM compliant service proposals

Parts finder

Complete spare parts suggestions

Calculations

Transparent calculations of your work

Repair

Step-by-step guidance for repairs

Get in touch with Sales