OEM-based technical repair, maintenance & diagnostics data
Easy access to comprehensive technical data of all common vehicle manufacturers for the areas of repair, maintenance and diagnostics for cars, LCVs as well as trucks.
Web portal
With TecRMI online we offer our comprehensive data in an easily accessible and highly customisable web solution.
Data integration
Webservice:
Easily access our data in a machine readable format via our flexible web interface
FTP data package:
Download our latest data package comfortably via our FTP server
Standardised & intelligently enriched data to fuel your processes
With TecRMI, we support all workshop, trade and e-commerce processes with standardised and intelligently prepared, manufacturer-compliant repair and maintenance information.
By integrating RMI data into your processes, you can significantly increase your efficiency and reduce costs thanks to the simplified workflows.
You can use and integrate the extensive RMI data both as a web service for integration into your system landscapes and via our web application TecRMI Online. RMI is also fully integrated in our TecDoc Catalogue, the global spare parts catalogue for the IAM.
Enhance your repair & maintenance work with smart data
Our technical data supports every maintenance & repair related processes with unique features and enrichments.
Whether you need to determine the necessary work steps for a specific vehicle & milage, find the exact parts you need for your repair, calculate the working times necessary or seek step-by-step guidance for the whole process.
Service Finder
Determination of the necessary maintenance work according to OEM specifications, based on mileage & first registration
Smart calculation
Transparent calculation of working times distinguishing mandatory and optional work
Parts Finder
Complete spare part suggestions based on the selected repair and maintenance work leading to higher quality repairs
Repair support
Active support for your repair by interactive linkage of all information necessary for the implementation
Appointment
Preparation
Vehicle acceptance
Diagnostics
Vehicle Repair
Vehicle handover
Simple transfer of all items to the invoice including OE work item numbers enable a qualified invoice without manual effort
Streamline your whole workshop process from A-Z
With our comprehensive data we support every step of your workshop business. Always access the right information from making the appointment to the return of the vehicle.
By integrating RMI data into your processes, you can significantly increase your efficiency and reduce costs thanks to the simplified workflows.
With our three different TecRMI data packages CALC, TECH and PRO we make sure you are getting exactly the data you need.
Ease of mind for workshops that can concentrate on getting the job done!
Increase your efficiency & get smart support during your entire repair & maintenance process right from the start:
Support & Planning
Support for direct acceptance through checklists and simplified planning of work processes including necessary parts and special tools
Increased quality
Higher repair quality through complete spare part suggestions & safer execution of work through standardised repair and maintenance data
More efficiency
targeted resource planning of workshop staff less administrative effort for ordering parts or searching for information
Call an expert
Stuck on a difficult repair? Call our dedicated workshop expert hotline, accessing our vast data base of repair solutions for your specific car
Let’s stay in touch!
Join our TecRMI newsletter, so that we reach out to you with our latest news & developments.
“Thanks to TecRMI we at Schaeffler can offer garages access to a wide range of car-specific installation manuals, adjustment data, service data and repair times on our REPXPERT garage portal. This contributes greatly to a more efficient repair job using our intelligent LuK, INA and FAG repair solutions.”
Sven Olev Müller, Global Head of REPXPERT Garage Services
Replacement parts dealers enhance their service portfolio & increase customer loyalty
Add value to your services for workshops with integrated solutions or data from TecRMI leading to higher customer satisfaction
Boost sales
Automatic spare parts package formation supports the service quality of your customers and increases parts sales
Safer installation
Our comprehensive repair instructions support the correct installation of parts and thus reduce complaints
Reduce returns
Active support of reliable replacement part identification and thus a reduction of the return rate
Easy integration
Easy integration of our value-added data and services into your own catalogue and web shop systems
Enrich your E-commerce platform with value-added services & data
Easily integrate our solutions & data in your E-Commerce or online platform. The automatic spare parts package formation supports the service quality of your workshop customers and increases parts sales for the car, van and truck segments.
Cost calculation
Precise and reliable cost proposals with just a few clicks
Faster workflows
Determination of the necessary maintenance work according to manufacturer specifications
Quality repairs
Access to OEM-compliant repair and maintenance data
Special tool support
Identification of required special tools depending on the vehicle and repair
“Euromaster has integrated the TecRMI information into the internal catalogue system of its digital marketplace. The cooperation is excellent. In particular, the OE-compliant data quality plays a decisive role in our services and maintenance of new vehicles. Euromaster and TecAlliance repeatedly develop projects together from which both partners benefit. Good examples are the TecRMI Service Book or the Service Finder, which allows our workshop teams to calculate maintenance services and plan processes with just a few clicks.”
Rolf Beißel, Head of Digital Sales Germany & Austria
Additional use cases for fleet & leasing, insurance companies & vehicle manufacturers
Add value to your services for workshops with integrated solutions or data from TecRMI leading to higher customer satisfaction
Calculate cost
Realistic calculation of maintenance and repair costs based on comprehensive data
Manufacturers
Reliable cost calculation to make performance analysis to your competitors
Forecasts
Reliable cost forecasts for maintenance guarantee contracts
TecFleet integration
Easily determine your cost of ownership or perform workshop invoice validations
Get started today with the right data for your needs
Whether you just need basic data or take advantage of our advanced modules to enhance your processes. We’ve got you covered with our three TecRMI® packages.
| TecRMI® CALC 21 | TecRMI® TECH 21 | TecRMI® PRO 21 | TecRMI® TRUCK 21 | |
| Labour times | | | | |
| Checklists | | | |  |
| Graphic search | | | | |
| VIN filter | | | | |
| Wheels & tyres | | | | |
| Maintenance plans | | | | |
| Repair instructions | | | | |
| Service circulars & OE recalls | | | | |
| Technical data | | | | |
| Special Tools | | | | |
| Position of assembly | | | | |
| Diagnostic data | | | | |
| Circuit diagrams | | | | |
| Fuse & relay assignment | | | | |
Truly make it yours & only choose the data that suits your individual needs
The available data & functionality of TecRMI® Repair & Maintenance Information are both extensive and versatile. But not everyone needs access to the complete set. That is why our offering is modularly structured and divided into modules.
Of course, a combination of the individual options is also possible in order to adapt the scope to meet your requirements.
Times
Manufacturer-compliant working time values and guide time specifications
Maintenance
Information for manufacturer-compliant maintenance
Manuals
Uniform repair instructions across manufacturers for safer repairs
Adjust
Technical data to support your repair or maintenance process
Diagnostics – Diagnostics data
Diagnostics contains measured values and test conditions for component tests, including graphical representations. Test set points and PINs are also included in the module. Links lead to further information and thus facilitate the work to be carried out.
Locations – Localisation of engine components
The Locations module contains vehicle-specific graphic overviews of engine compartments and enables the identification of all relevant electrical and electronic components. Additional information on circuit diagrams, for example, is also linked.
VIN-Filter – Vehicle identification by VIN
The TecRMI VIN-Filter enables simple vehicle identification based on the VIN (Vehicle Identification Number) and thus offers convenient vehicle identification of the technical vehicle in addition to the manual vehicle search.
Tyres – Tyre & wheel data
The Tyres module provides comprehensive information on tyres and wheels including:
Wiring+ – Comfort wiring diagrams
Wiring+ shows wiring diagrams of electrical systems such as central locking, mirror adjustment and navigation system. Additional information such as cable colours, pin numbers or earth points provide additional support.
Graphics – Graphical component selection
The graphical component selection offers an alternative search method to the classic text search tree. By simply clicking on the respective vehicle part, components or further information can be retrieved quickly and specifically. Leading to significant time savings.
Fuses & Relays – Fuse and relays boxes
The graphic and interactive interface of the Fuses & Relays module facilitates the identification of the location and arrangement of fuse and relay boxes in the vehicle. Further linked information, for example on circuit diagrams or diagnostic data, facilitates the work to be carried out.
Notes – Recalls or change notices
The Notes module provides information on official recalls in the event of safety-relevant vehicle problems. In addition, urgent notices of data changes are communicated.
Wiring – Component wiring diagrams
Wiring diagrams for engine, air conditioning and brakes. The interactive user interface for a variety of models supports fault diagnosis.
Bulletins – Service newsletter
Bulletins contains information on known complaints and their rectification, product improvements or service campaigns by vehicle manufacturers. In addition, remedies are offered for frequently occurring faults or malfunctions.
Our team is always there for you via our TecRMI® Expert Support
Our qualified automotive specialists offer you and your customers technical support on topics relating to automotive technology.
We support you with troubleshooting, technical data, repair instructions, diagnostic data, information on fault codes and many other topics.
Thanks to the accumulated experience of our specialists in combination with access to our knowledge database, we can advise you in a targeted manner and offer solutions to problems in the area of passenger cars and commercial vehicles.
This saves you time, avoids potential sources of error and assures your customers of the high quality of your service.
“Many of our workshop customers have had very good experiences with TecRMI. Particularly worth mentioning is TecRMI’s Expert Support. Our service centres receive competent support from automotive technicians for all brands in OE quality. With this support, our customers benefit from time savings and the guaranteed high quality of service.”
Karsten Stöcker, Networks Manager DACH
What is all included?
TecRMI contains all the relevant information needed to carry out repairs and maintenance work on vehicles in accordance with the manufacturer’s specifications.
Where does the repair and maintenance information come from?
As so-called “republishers”, we obtain the data and information officially via the individual vehicle manufacturers.
What does manufacturer-compliant mean?
Our data is collected 1:1 from the vehicle manufacturers’ information systems. In order to enable users to use the data in a uniform manner across manufacturers, all data is converted into a standardised format. This means that the data remains manufacturer-compliant and is not based on algorithmic extrapolations.
Does the manufacturer’s warranty remain valid?
By using our data, the manufacturer’s warranty basically remains valid, as all information is recorded and made available in conformity with the manufacturer.
What are the benefits of using TecRMI®
In addition to manufacturer conformity, our data is recorded in the same structure and with uniform terms across all manufacturers. The intelligent and interactive linking of the individual pieces of information from TecRMI enables efficient process support. This results in significant savings in time and costs for all users.
How do you identify the correct service requirements?
Our Service Finder provides you with a detailed proposal of all necessary and prescribed service scopes based on the initial registration and mileage of a vehicle. This is supported by the possible selection of maintenance-relevant equipment details.
How can I find the spare parts I need?
With TecRMI, you not only find the spare part required for the specifically selected work step, but the automatic spare parts package formation also provides all additional spare parts required for the repair and prescribed by the vehicle manufacturer.
Can TecRMI help me with electronic problems on vehicles?
Yes, TecRMI contains diagnostic data, circuit diagrams, fuse and relay assignments, as well as overviews of the component locations of electronic components in the engine compartment and various removal and installation instructions.
In addition, the expert support add-on module gives our customers access to individual technical support from our master mechanics when searching for faults or carrying out repairs.
How does TecRMI facilitate work planning and work preparation?
TecRMI supports you in creating a manufacturer-compliant job costing. Thanks to the granular data structure, individual data can be easily exported to other information systems. In concrete terms, this could be the following information and systems, for example:
What can I do if I cannot find a piece of information?
If you cannot find a piece of information, all the necessary information and documents can be retrieved from our motor vehicle specialists via the expert support add-on module. In this way, an almost 100% provision of information can be guaranteed.
How does TecRMI support E-commerce and online platforms?
With TecRMI we offer access to manufacturer-compliant repair and maintenance data for almost all use cases, such as:
How does TecRMI support the wholesale & parts trade?
The smart integration of TecRMI data into the information systems of the trading partners enables the process flow on the customer side to leverage significant savings potential.
In addition, the automatic spare parts package formation ensures that all required spare parts are reliably identified and ordered. In parallel, TecRMI repair instructions support the correct installation of the parts in the workshop and thus reduce possible complaints.
Frequently Asked Questions
We know there’s a lot to learn and read about our repair & maintenance data. That’s why we’re giving you this. More to read, easier to skim.
Question? Talk to an expert about enhancing your workshop processes
Let one of our consultants walk you through our repair and maintenance data and discover how our different modules & offerings can support you and your customers
Maintenance
OEM compliant service proposals
Parts finder
Complete spare parts suggestions
Calculations
Transparent calculations of your work
Repair
Step-by-step guidance for repairs