Seamless Order Processing: How Retailers Benefit from nexmart and TecCom Cooperation

In the dynamic world of B2B trade, the efficiency of ordering processes is crucial. The cooperation with nexmart, an internationally active company for eBusiness solutions, opens up new opportunities for retailers and suppliers to process their orders automatically and transparently. We have been working together with nexmart for almost 20 years. While nexmart optimizes digital business processes in the construction and tool industry, we automate them in the independent automotive aftermarket. Find out how you as a dealer or manufacturer can benefit from this collaboration.

Context and challenges in the B2B sector

Fast and transparent order processing and order tracking information play a crucial role. Processing all orders via a single channel saves a lot of time, but this is not always the case. Companies that focus on one sector still have to make extended purchases from other sectors, which usually requires the use of different platforms and interfaces and therefore means additional work and loss of time.

The solution: An enhanced ordering system through collaboration with nexmart

As a dealer using TecCom, you already have the option of seamlessly placing stock orders with tool suppliers directly from your familiar working environment via our nexmart-TecCom connection. In recent months, we have expanded our service to include express orders to ensure even faster processing. Dealers can now choose between stock and express orders and automatically receive feedback, as the order confirmation, dispatch advice and invoice data. This optimizes the procurement process and ensures greater transparency. The expansion of the interface gives customers access to even more functions and successfully minimizes manual processes. This leads to a higher level of automation.

Cooperation between TecCom and nexmart: a success story for optimized ordering processes
Gabriella Spina, eBusiness Associate at nexmart emphasizes how the interface between TecCom and nexmart significantly improves the ordering process with just a few clicks.

“Our cooperation offers a degree of automation that results in reduced effort and reduced error rate. This also means lower costs for all parties involved: retailers, manufacturers and suppliers. Nowadays, automated orders and digital processes are essential due to the complexity of the B2B sector. Customers expect transparent and efficient processes that save time and are simple and reliable. With automatic feedback such as order confirmations, delivery notes and invoices, the customer is optimally informed at all times during the ordering process.”

Gabriella Spina, eBusiness Associate at nexmart

Results of the cooperation

  • More automation: The integration leads to a higher degree of automation in the ordering process, which increases efficiency and reduces errors.
  • All-in-one system: Dealers can now process their orders entirely within one system without having to switch between different platforms.
  • High time and cost savings: The simplification and automation of processes leads to considerable time and cost savings for dealers and suppliers.

The successful cooperation between nexmart and us sets a new standard in the B2B ordering process. Dealers and suppliers benefit from improved, automated processes that offer transparency, efficiency and cost savings. Discover the opportunities this partnership holds for your company and optimize your ordering processes today.

If you’re interested in initiating a new business relationship with a tool supplier, simply submit your request. You can download the list of nexmart suppliers here.

Alternatively, if you already have an existing business relationship and wish to activate reverse messages, please click here.

Would you like to find out more about the cooperation? Read the success story of nexmart and TecCom.

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