Support

Get help with TecAlliance products and services

Questions, bug reports, feedback — we’re here for it all. Our qualified team answers technical questions, gives information about TecAlliance products and services, and help troubleshoot any errors.

Just get in touch via our contact form, reach out to our first level support or find your local support partner below 📍

Support hotline

Weekdays from 09.00 am – 05.30 pm CET
Availability for TecCom hotline may vary by country. Learn more.

TecDoc:

General
+49 2203 2020 2400
support.cgn@tecalliance.net

CCU & VIO
+31 43 3088681
support-nl@tecalliance.net

Spain (TecDoc Catalogue)
+34 900 958 318

Turkey (TecDoc Catalogue)
+90 850 622 30 60

UK & IE
+44 203 936 8020

TecCom:

General
TecCom Phone Numbers
support.muc@tecalliance.net

TecRMI:

General
+49 2203 2020 2408
support.wkh@tecalliance.net

TecFleet:

General
+49 2203 2020 2408
support.wkh@tecalliance.net

Support Partners

Benelux
Belgium, Luxembourg
Tel. +49 (0)89 3212168188
support.muc@tecalliance.net 

Czech Republic & Slovakia
Czech Republic, Slovakia
Tel. +420 774 425 202
support.cz@tecalliance.net
support.sk@tecalliance.net

 

France
for the FR customer using the Order Manager solution: +33 1 46 25 02 92 (GOLDA support partner)
for all other French speaking customers (inside and outside of FR) +49 (0) 221 6600 – 114 – calls will be routed to our CGN French speaking team

Germany
Austria, Germany, Switzerland
Phone +49 (0) 89 3212168188
support.muc@tecalliance.net

Hungary
Bulgaria, Croatia, Hungary, Macedonia, Romania, Slovenia
Phone +36 1-203 3474
support.hu@tecalliance.net

Ireland
Phone 00353-15260072
support.cgn@tecalliance.net

Italy
Phone 199 505 570
support.it@tecalliance.net

Nordics
Norway
Phone +49 (0)89 3212168188
support.muc@tecalliance.net

Northern Ireland
Tel. 0044-2039368020
support.cgn@tecalliance.net

Poland
Phone + 48 221 168679
support.pl@tecalliance.net

Serbia
Serbia, Montenegro, Bosnia, Herzegovina
Phone +381 (0)11 23 10 182
podrska@AutoMARKET.rs

Spain
Spain, Portugal
Phone +49 2203 2020 2400
support.cgn@tecalliance.net

Turkey
Phone 0850 622 30 60
support.tr@tecalliance.net

United Kingdom
England, Wales, Scotland
Phone 0044-2039368020
support.cgn@tecalliance.net

Rest of World
Phone +49 (0)89 3212168188
support.muc@tecalliance.net