Users of SAP function modules now have a whole series of new developments at their fingertips. TecAlliance has implemented the latest updates and new developments while including many points that were noted and collected from the intense collaboration with SAP users and system integrators.

The new SAP solutions offer even more flexibility and deeper process integration, more possibilities for customer-specific modifications and more control of the processes.

The following new developments are already available now or will be coming in the next few weeks:

TecComfort Order SAP: This solution offers comprehensive access to all functions for electronic order processing direct in the SAP system. With this complete integration, inquiries and orders will be sent from the SAP system and reverse messages from suppliers (order confirmation, despatch advice and invoice) can be automatically loaded in the system and displayed there. The solution has been developed completely anew using the SAP standard architecture to make possible flexible and deep process integration.

TecComfort Supply SAP: This solution makes possible real-time communication between a part supplier and customers. Enquiries and orders are received electronically, integrated directly in the SAP system and further processed there. Reverse messages (order confirmation, despatch advice and invoice) can be sent to customers electronically. The solution was developed completely anew with the use of the most modern technology in order to achieve flexible and deep process integration.

TecWarranty: This solution simplifies and speeds up the processing of warranty cases for all participants in the automotive aftermarket. For the internationally usable web-based standard solution for customer-friendly electronic warranty handling a new standard SAP function module for SAP SD and QM is now available. This offers a high degree of freedom for customer-specific modifications. A warranty case is received in SAP and set up as a task or Q message. The further handling, i.e. sending of status messages to customers, is also performed completely automatically in the SAP system.

TecReturns: This solution makes possible the fast and transparent handling or returns, in particular the handling of stock cleansing and quantity difference processes. Also the following processes such as goods receiving, article condition checks etc. are described and processed in the SAP system. The SAP solution was completely redesigned to follow the standard in architecture and communication without limiting individuality.

TecCMD: With this solution article, price and logistic data can be exchanged electronically in a standardised format, ensuring that the data is up-to-date and secure. This SAP function module was recently restructured and expanded in order to even better respond to market needs.

For questions regarding SAP at TecAlliance please feel free to contact Norbert Finkel (norbert.finkel@tecalliance.net).