Since February 2016 TecCom customers in Slovakia and the Czech Republic have been able to use the services of a local contact. TecAlliance business partner Michal Strnad is available to answer any questions customers may have about the TecCom solutions.
In addition a dedicated help desk for technical queries has been set up for each country.
‘We are pleased to be able to offer even more support to our customers in Slovakia and the Czech Republic with respect to the utilisation of our solutions. Thanks to the local presence, we can now deal with all matters more quickly and more directly,’ said Strnad. Customers and interested parties can contact him by sending an email firstname.lastname@example.org or by calling him on +420 604378982.
Customers can access the help desk via the email address email@example.com (Czech Republic) and, respectively, firstname.lastname@example.org (Slovakia). An overview of all help desks worldwide is available on the TecCom Website.