Regional proximity to customers, partnership and open dialogue form the basis of our strategic alliance. For this reason, we invited our valued customers to the international Info Days in Paris, Barcelona, Birmingham and Copenhagen in September.
At the one-day events, participants from industry and trade gained deep insights into our business strategy and obtained a comprehensive overview of the TecAlliance solution portfolio. We not only wanted to present the individual solutions but also showed what possibilities we offer to optimise the entire value-added chain in the automotive aftermarket.
The spotlight was also put on our future developments that will further improve the capabilities of the service the products provide and ensure that our customers can future proof their businesses in the face of an ever-changing market. For example, our customers also felt well looked after regarfing their personal concerns and questions regarding our latest TecDoc Catalogue version 3.0 update. We conducted a survey in order to ensure that the feedback and requirements of both suppliers and users is considered, as the catalogue is refined still further.
The series of international events met with a consistently positive response from the customers: “We had some intensive days, fully packed with a great deal of information, but the feedback from our customers made it totally worthwhile, as it was overwhelmingly positive, with many expressing interest in adding more options to the products they currently use, in order to fully leverage business efficiencies. We are grateful that so many of our customers attended what was a very worthwhile event,” said Shaun Greasley, Regional Sales Director CEE, GB/IE at TecAlliance.