To help customers in Turkey utilise TecAlliance solutions optimally, TecAlliance has been offering First Level Support in Turkish since February 2016.

Customers receive qualified advice regarding all technical questions by phone or email.

The Help Desk Turkey is available Monday to Friday from 8.30 a.m. to 6.30 p.m. (CET) via the phone number +90 850 622 30 60 or by email to support.tr@tecalliance.net. The long-standing contact Ilke Sari, Sales Manager Turkey, will continue to be available to customers locally for sales matters.

Bernd Neumann-Mahlkau, Vice President of Customer Services at TecAlliance, sees this new service offer as an important step in opening the Turkish market up further: “It’s an important aim of TecAlliance to build up a local presence in our target markets so we can respond to local needs even better. With our Turkish language support, we’re helping our customers in Turkey to utilise the TecAlliance solutions optimally.”

The TecAlliance online shop is now available in Turkish, too. Interested parties who speak Turkish can purchase select products of the brands TecDoc and TecRMI easily and quickly online via the website http://solutions.tecalliance.net/.