Our job: your order processing

Many companies are linked along the entire automotive supply chain: from spare parts manufacturers to parts dealers to workshops, the individual elements are intertwined. Each element of the value-added supply chain has its own individual requirements and challenges, which must be met by one solution.

Our Order Manager offers you the solution to bundle your entire order-to-invoice process into one system. Using user-independent tools, you can simplify communication with your business partners in supply chain management and build an effective and efficient relationship to them.

Would you like to learn more about our order management software? Contact us today!

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Advantages: one solution for the entire supply chain

Spare parts manufacturers

  • Manage the entire order-to-invoice process in a single solution

  • Time and cost benefits thanks to coordinated communication channels

  • Sustainably increase customer satisfaction

  • Support for product launches and roll-outs

Trade

  • Overview of all relevant article information

  • Central and effective communication platform for the entire supply chain

  • Reliable order processing thanks to transparent status information

  • Fast response times and improved service for customers

  • Link your own web shop to supplier availability

Workshops

  • Management of all order processes in one solution

  • Central solution with comprehensive applications

  • Inform employees from different areas of the common status

  • Harmonised procedures and stable structures within the company

Individual selection of modules

The modular architecture allows you to configure the functions of your Order Manager according to your requirements. In addition, using the basic module Order, benefit from the modules e-Invoicing for simple invoice processing, Collaborative Management Data (CMD) for warehouse and logistics information or Returns for claims processing. Our service includes upstream process analysis and implementation, where we work together with you to find the best combination of modules to meet your needs. We would be happy to help you implement the system.

Keep track of all the important stages of an order at all times. Use our Order module for smooth cooperation with all trade and parts manufacturer partners. You can integrate the module smoothly into existing processes using the various integration levels and interfaces.

  • Standardised message formats for data transfer
  • Automation and optimisation of the order processing

With the CMD (Collaborative Managed Data) module, parts suppliers can supply specific article and price information to parts dealers – simply and easily. This module can be used by all involved, with no MMS required.

  • Minimisation of the effort needed for manual reworking
  • Shorter time to market
  • Reduced processing costs with custom automation

Ensure that you have tax-compliant invoice processing and an efficient invoicing system with the e-Invoicing module. Due to the compatibility with any IT infrastructure and our strong partner network, you receive the best possible support for your invoice processing.

  • Reduction of material and process costs
  • Automated invoice processing
  • Indication of processing status

Use our Returns module to communicate claims and returns to your suppliers as quickly and easily as possible. You can accelerate the claims processing procedure considerably due to the excellent connection to the TecDoc article and vehicle data.

  • Central administration view
  • Time and cost savings
  • Increased customer satisfaction

Features and facts

Purchasers

  • More than 35,000 part purchasers (dealers)
  • 140,000 business relations between the various brand partners and orderers

Suppliers

  • 280 suppliers
  • 90 % of suppliers utilise the full integration depth
  • 450 million transactions per year
  • Intuitive online portal
  • Effective partner management
  • Support for all stages of order processing
  • Standardised message formats for data transfer
  • Various interfaces and levels of integration
  • Tax-compliant invoice processing for invoice senders and recipients
  • Reduced processing costs with custom automation
  • Easy and fast forwarding of claims and returns

Downloads

Product documents

All information about the solution

Best Practices

From practical experience for practical use

    Business & practice: Case Studies and Practical Solutions

    Mobility of the future
    Supply chain & e-business

    Additional products and solutions

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