Working side by side to achieve customised solutions.

TecAlliance offers everything from a single source. This includes personalised comprehensive consulting that is based on a deep understanding of the situation and the customer’s requirements. As a technology supplier and consulting partner, our objective is to support you in every phase of cooperation – from listening to your preferences and requirements to integrating the technology and processes; we also provide extensive post-installation service. This is achieved through professional support directly at your company site or, in case of installation and implementation queries, through our remote service – because our goal is to improve your processes and those of the entire independent automotive aftermarket (IAM).

Consulting is based on understanding.

With an approach to consulting that is built upon understanding and support, TecAlliance is able to find the right data solution for every project. As a digital innovator in the market, we speak the language of the IAM and are there for you when you need us. Personal contact partners answer your questions, show you valuable optimisation possibilities with new technology solutions and are always available to support you with help and advice.

Consulting & Services  is a critical element of TecAlliance’s comprehensive solution strategy to meet your requirements. It is embedded in our network of experts, partners and services. In addition, customers receive worldwide access to our services including consulting, training, development and support.

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TecAlliance consulting services

We provide customised solutions and services for the independent automotive aftermarket (IAM).

We implement your requirements in a demand- and solution-oriented manner. We actively listen to you to continuously expand our range of solutions. Clear, comprehensible solutions, new approaches to consulting and active partnerships with our customers are our business.

We speak the language of the IAM and meet you as an equal. By constantly challenging the status quo, our goal is to make a significant contribution to improving processes in the IAM. (Learn more)

Support

The TecAlliance team is the first point of contact for all technical questions concerning data and implemented systems. On the ground in 20 countries and in 29 languages, the team provides individual expert support for all customer questions every single day.

Technical hotline

Above and beyond the classic range of services, the TecAlliance technical hotline offers professional assistance in complex repair cases. Trained mechanics offer their support in the repair process from initial enquiry through to implementation. As a result, customers save time, avoid the need for potential troubleshooting and ensure the high quality of their service to their customers.

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