Consulting and services for the digital aftermarket – experienced, focused, informed.

What data does my company need from the digital aftermarket? With which solutions can which processes within the company and in cooperation with other market participants be optimised? Who will do the analytical work, advise me and help me make my choice? How can this consequently be implemented in the best possible way in my company? Who will do this, who will support the integration every step of the way? And what if I have questions later?

At TecAlliance we offer integrated support – including everything from analysis and selection through implementation and training, right on to ongoing support. For this purpose the TecAlliance team has, all around the world, specialist consultants and project managers as points of contact at this crucial stage to steer the project, direct the collaboration between customer and TecAlliance, and be responsible for its success. Several hundred successful consulting projects and implementations mean that customers and partners can rest assured. And if questions should arise during the project, TecAlliance is on hand with support and a technical hotline.

Consulting, data delivery and implementation

The goal is the successful completion of the project. TecAlliance specialists work with the customer on the ground to adapt data or solutions to their individual requirements. Whatever is needed, be it the extraction of individual records or deep integration into an ERP system, the TecAlliance team has the technical know-how and the many years of experience needed to support these processes.

Support

The TecAlliance team is the first point of contact for all technical questions concerning data and implemented systems. On the ground in 20 countries and in 29 languages, the team provides individual expert support for all customer questions every single day.

Technical hotline

Above and beyond the classic range of services, the TecAlliance technical hotline offers professional assistance in complex repair cases. Trained mechanics offer their support in the repair process from initial enquiry through to implementation. As a result, customers save time, avoid the need for potential troubleshooting and ensure the high quality of their service to their customers.

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