The app “TecDoc Supplier APP CAT” developed by TecDoc offers part manufacturers a cost-efficient possibility to inform their field employees, traders, workshops and end customers about products, their uses in vehicles and how to acquire them.
As an option the app can also offer access to news about the company and special campaigns, installation instructions and additional RMI data or make possible a check of product authenticity with TecIdentify.
The app will be individually customised to match the company design and the part manufacturer’s product line. It is a cost-efficient way to improve customer ties and encourage sales. The app is available in iOS and Android versions for mobile devices and in a browser version for use on a computer. The many different language versions (currently Chinese, German, English, French, Italian, Dutch, Polish and Spanish) make it possible to use the app internationally. Use of the app is free to the user; no login is required.
In addition TecAlliance is now developing an additional app for wholesalers. With this app a wholesaler can give his workshops a tool to process customer service and repair orders on a vehicle in the presence of the customer. The workshop employee has immediate access to vehicle-related service and repair jobs, suitable articles, availability and process as well as technical data and manuals. On the mobile device he can generate cost proposals, orders and workshop orders. The efficiency and quality of the order acceptance are improved by the elimination of annoying paperwork. The greater transparency and traceability help to improve customer loyalty. A prototype of this app is already available.
If you are interested in either the app “TecDoc Supplier APP CAT” for part manufacturers or the app for wholesalers please contact the TecAlliance sales staff at firstname.lastname@example.org. They will be happy to help you.