The digital aftermarket: One market, many participants

The participants in the automotive aftermarket of today operate in a global and multi-tiered system. On the one side you have the automotive suppliers and the parts industry, which develop, produce and sell parts for a wide range of vehicle types and models. In the middle you find the wholesalers and retailers, whose warehouses ensure that frequently required parts are just as quickly available to the workshops as less frequently used parts. On the other side are the operators of car workshops, who want the right parts delivered at the best price and in the shortest possible time for the repair and maintenance of vehicles.

The significant growth of the fleet and leasing business is introducing new players to the game. Fleet and leasing companies and insurance providers are in close contact with workshops when it comes to the maintenance and repair of vehicles. By acting on the service plans available to them, it is in their economic interest to get the best possible service at the best possible price.

Business success requires a transparent market. Vehicle and product data must be comprehensively available, as must repair and maintenance information. The better the organisation of the processes between the market participants, the more efficiently everyone can work. And this is exactly where the services of TecAlliance fit in.

Workshops
Spare parts trade
Automotive suppliers and parts manufacturers, the automotive industry
Fleet companies, leasing companies and insurance providers

Workshops

The car workshop is at the end of the supply chain and in direct contact with the vehicle owners. And customers want the best possible service for their vehicles for the lowest possible price. If they are to respond to this need and remain viable, the car manufacturers need an improved information base, particularly with regard to the following points:

  • Improved ability to discover spare and wear parts from all vendors
  • Detailed spare parts information from multiple vendors
  • Detailed multi-vendor repair and maintenance information
  • Clean and uniform data processing for objective parts comparison
  • Workflow optimisation for the workshop processes
  • Improved knowledge of suitable spare parts for the purpose of giving reliable advice and selling the right spare parts

The increasing digitalisation of business processes is opening up new options for accessing current data more swiftly in order to optimise processes. TecAlliance has been a driving partner in this market for decades and can offer car workshops a wide variety of services:

  • Up-to-date, accurate, and comprehensive spare parts information covering approximately 600 brands, including the corresponding repair and maintenance information
  • High levels of data security and a uniform data standard. All data is based on the recognised and frequently used “TecAlliance standard”!
  • High levels of technical expertise relating to every aspect of hardware, software and manpower for the digitalisation of business processes in the car workshop
  • A flexible and market-oriented range of data, processes, integrated solutions and consulting services in line with the requirements of the individual car workshop (sole proprietorship, branch, franchise systems…)
  • In-depth knowledge of the industry as a basis for improving procedures in the car workshop – from optimising business processes with a focus on supply and demand processes through to ERP integration
  • Solutions for collaboration with fleet companies, leasing companies and insurance providers to simplify supply and cost approval processes
  • A wide range of modular optimisation solutions for the spare parts trade in the car workshop

TecAlliance has the data and tools needed to simplify the work of independent workshops around the world through digitalisation. This will reinforce the profitability of the individual businesses, improve the quality of advice to the customer, secure the customer’s loyalty to the workshop and generate job security. TecAlliance is the partner standing alongside the car workshops!

TecAlliance is your partner for data, processes and integrated solutions in the digital aftermarket! Find out more about our portfolio and products.

The TecDoc Catalogue – the crucial entry-level product

When it comes to spare parts searches, time is of the essence. And the result must be right – which is where the TecDoc Catalogue comes into its own. You as a car workshop operator will find the correct part very easily via the selection of vehicle manufacturer model series, axle, the typical parts search tree sorted by component, or direct article search through article, OEM, IAM or Trade Number (article recoding or cross reference).

The advantages are obvious:

  • Fast customer service thanks to reliable parts identification!
  • Just a few clicks to get to the right part!
  • Accurate identification of the right spare part!

In addition to parts information, it goes without saying that we offer all the necessary data for the calculation and execution of scheduled repair, tuning, service and maintenance work for cars and commercial vehicles. Alongside the classic DVD, the TecDoc Catalogue is also available as a cost-effective option in the form of a Web and mobile solution!

Find out now about all the products and solutions from the TecAlliance product portfolio that might be relevant to your workshop.

TecDoc Catalogue
To the workshop products

Spare parts trade

The spare parts trader is and will remain the hub of the market: he is the interface between supply and demand, must have sufficient standard parts in stock, and must be able to get hold of rare parts rapidly. The better the networking between the spare parts trade and the parts industry, the better and more quickly the former will be able to serve the car workshops. To this end, the spare parts trader needs the following:

  • Improved discoverability of spare and wear parts from all vendors
  • Detailed multi-vendor spare parts information
  • Detailed multi-vendor repair and maintenance information
  • Clean and uniform data processing for objective parts comparison
  • Optimised workflows for the processes between parts manufacturers, spare parts dealers and car workshops
  • Improved knowledge of suitable spare parts for the purpose of giving reliable advice and selling the right spare parts

The digitalisation of the spare parts trade is already more advanced than it is in many car workshops. But even at this intermediary level there are still many opportunities for optimisation. TecAlliance can offer the aftermarket a variety of services:

  • Comprehensive spare parts data, a high level of data security and a uniform data standard. All TecAlliance data are based on the recognised and widely used TecAlliance standard!
  • High levels of technical expertise relating to every aspect of hardware, software and manpower for the digitalisation of business processes in the car workshop and at the interfaces to the parts industry and the car workshops
  • Scalable solutions in the areas of data, processes, integrated solutions and consulting in line with the requirements of individual trading situations (sole proprietorship, branch, franchise business…)
  • In-depth knowledge of the industry as a basis for improving workflows – from optimising in-house business processes with a focus on supply and demand processes through to ERP integration

TecAlliance has the data and tools needed to simplify the work of independent workshops around the world through digitalisation. This will reinforce the profitability of the individual businesses, improve the quality of advice to the customer, secure the customer’s loyalty to the workshop and thereby generate job security. TecAlliance is the partner at the side of the car workshops!

TecDoc Catalogue – the entry-level product for the spare parts trade

When it comes to spare parts searches, time is of the essence. And the result must be right – which is where the TecDoc Catalogue comes into its own. You will find the correct part via the selection of vehicle manufacturer model series, axle, the typical parts search tree sorted by component, and direct article search by article, OE, use or comparison number (article recoding or cross reference).

The advantages are obvious:

  • Fast customer service thanks to reliable parts identification!
  • Just a few clicks to get to the right part!
  • Accurate identification of the right spare part!

In addition to parts information, it goes without saying that we offer all the necessary data for the calculation and execution of due repair, tuning, service and maintenance work for cars and commercial vehicles. Alongside the classic DVD, the TecDoc Catalogue is also available as a cost-effective option in the form of a Web and mobile solution!

Start your very own Web shop with the TecDoc Catalogue

The TecDoc Catalogue Web Shop solution allows you quickly and efficiently to set up your own shop for your customers. Customer-specific prices and some article numbers can be included in your individual Web shop. And your preferred suppliers can be displayed first. At the same time, spare parts dealers who offer their customers their own highly individually designed online catalogue can access catalogue data and search functions via the TecDoc Catalogue Data Web Service in the background.

TecDoc Catalogue
To the trade products

Automotive suppliers and parts manufacturers, the automotive industry

It’s one thing to manufacture parts. But for them to be found in the market is quite another. And that’s the point. If the spare parts that have been made cannot be found by the spare parts trade and car workshops, then nothing can be sold. This requires the digitalisation of vehicle and product data in accordance with a single standard and the distribution of this data in the market. And what automotive suppliers, parts manufacturers and the automotive industry want is this:

  • Enhanced discoverability of their spare and wear parts in the aftermarket
  • Detailed spare parts information for the aftermarket
  • Detailed repair and maintenance information
  • Standardised data processing for international availability
  • Optimised workflows for the processes between manufacturers and the trade
  • The sale of spare parts

Digitalisation in the industry is well advanced around the world. And yet, when it comes to cooperation between the levels, there are still numerous opportunities for optimisation. TecAlliance offers the industry a wide variety of products and integrated solutions:

  • High levels of technical expertise relating to every aspect of hardware, software and manpower for the digitalisation of business processes in the spare parts industry at the interfaces with the spare parts trade
  • A market-oriented range, as well as scalable solutions in the areas of data, processes, integrated solutions and consulting in line with the requirements of individual parts manufacturers
  • In-depth knowledge of the industry as a basis for the improvement of workflows – from optimising business processes with a focus on supply and demand processes through to ERP integration
  • High levels of data security, modern data standards, high-speed data integration and high-speed data updates
  • A visionary view of the international automotive aftermarket, the transformation to the digital aftermarket and innovations with a good eye for international business

TecAlliance has decades of professional experience in the digitalisation and distribution of product and vehicle data as well as repair and maintenance data in the aftermarket. TecDoc Catalogue data is synonymous with standardisation and data transparency. The basis for searching and being found. And the business success that comes with it. Thanks to its knowledge of many vendors, international focus and global presence, TecAlliance stands shoulder to shoulder with automotive suppliers, the spare parts industry and the automotive industry!

TecDoc Catalogue – for all parts manufacturers

TecDoc Catalogue data constitute the premier information hub for the international automotive aftermarket. Since its founding by the automotive parts industry, the TecDoc Catalogue has had the task – as it will continue to have – to process article information from the parts manufacturers and provide it to the market. Via the TecDoc Catalogue (as a DVD or Web version) and numerous trade catalogues, the data are standardised and made available to the market in their current version. In line with the maxim “The goods follow the information”, parts manufacturers can supply their customers – the spare parts trade and, indirectly, car workshops – with product information quickly, from a central source and with a high degree of efficiency.

What advantages do you get from the decision to opt for a presence in the TecDoc Catalogue data?

  • Once it has been processed in line with the TecDoc standard, the article data is highly versatile
  • Regular and central distribution takes place via the TecDoc Catalogue
  • The data are always available in an up-to-date form both locally and worldwide
  • And the data are currently automatically translated by specialist translators into 29 languages

The market and the competition at a glance

The available information can of course also be used as an analytical tool and as the basis for efficient market development strategies. For this purpose, all the international vehicle inventory figures from some 60 countries are currently available and offer an overview of the market trends.

Find out now about all the products and solutions from the TecAlliance product portfolio that are relevant to automotive suppliers, parts manufacturers and the automobile industry.

TecDoc Catalogue
To the manufacturer products

Fleet companies, leasing companies and insurance providers

Fleet companies, leasing companies and insurance providers are a fairly new target group in the automotive aftermarket. But it is one that is set to grow steadily, since ever larger numbers of private individuals are leasing their vehicles, and organisations are increasingly outsourcing their fleet management. This trend also affects insurance companies. These companies have the following interests:

  • Excellent discoverability of service plans and manuals
  • Detailed cross-vendor spare parts information
  • Standardised information systems based on secure data with international availability
  • Optimised solutions and services for the processes between the companies and car workshops

The digitalisation of the automotive aftermarket is of great benefit here and simplifies the collaboration with the car workshops. For this, TecAlliance provides suitable products and integrated solutions:

  • The processing of and access to objective product and vehicle data, and repair and maintenance information, along with service plans which are relevant to the fleet, leasing and insurance
  • High levels of technical expertise relating to every aspect of hardware, software and manpower for the digitalisation of business processes between the parties
  • A flexible and market-oriented range of products as well as scalable solutions in the areas of data, processes, integrated solutions and consultancy in line with the specific requirements
  • In-depth knowledge of the sector as well as high levels of data security, modern data standards, and high-speed data integration and data updates
  • A visionary view of the international automotive aftermarket, the transformation to the digital aftermarket and innovations with a good eye for international business

Thanks to its deep insights into the structures of “service, repair and maintenance (SMR)” and the availability of the corresponding data, also in a wide variety of languages, TecAlliance is the ideal partner for the improvement of processes in the fleet, leasing and insurance business and in job management – for everything to do with vehicles and maintenance.

Find out now about all the products and solutions from the TecAlliance product portfolio that are relevant to fleet companies, leasing companies and insurance providers.

To the fleet, leasing and insurance products