Digitisation in the parts trade

The digitisation and automation of supply chain processes – between parts manufacturers, the parts trade and workshops – are in focus when it comes to efficiency, speed and service quality. The higher the degree of digital networking, the greater the benefit for all those involved – in terms of optimised order processing and digital sales with professional e-commerce.

Through a central online portal, Order Manager provides access to all the TecAlliance process modules for the order-to-invoice process. Read the expert interview to find out how parts manufacturers, dealers and workshops profit from this solution.

In another expert interview you can learn more about the advantages of the new TecDoc Catalogue to prepare and operate in-house catalogues and web shop applications.

The practical examples illustrate how you can use Order Manager to successfully optimise your order-to-invoice processes: orders, returns, invoices and stock information.

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Order-to-invoice process in one solution

  • Optimise cooperation and communication with customers and suppliers

  • Customers expect a high level of service, fast response times and transparency

  • Enhance efficiency

  • Reduce costs and effort

  • Convenient partner management

  • Automate and optimise order processing

  • Standardise message formats for data transfer

  • Direct access to current article and price information

  • Paperless, tax-compliant invoicing

  • Easy and fast forwarding of claims and returns

Digital distribution to increase turnover and customer loyalty

  • Publish in-house online spare parts catalogues for customer service and loyalty

  • Tap into digital sales channels

  • Current, comprehensive and precise database for your online applications

  • Convenient, cloud-based web services for automatic data updates to your web applications

  • Efficient, user-friendly e-commerce solution based on one of the world’s leading vehicle and spare part catalogues

  • Comprehensive, high-quality and up-to-data spare parts data and repair and maintenance information

Best Practices

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Additional products and solutions

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