Warranty claims and returns are not pleasant for any company. But a professional and transparent handling of these processes can minimise the effort involved and at the same time increase long-term customer satisfaction and loyalty. TMD Friction, one of the…
The Danish parts manufacturer Triscan uses the Order Manager module CMD (Collaborative Managed Data) to optimally support their customers with high-quality and up-to-date data. With CMD, they provide wholesalers in the automotive aftermarket with standardised information about prices, availability and detailed product…
Autodoc, one of Europe’s largest online car parts retailers, checks incoming invoices automatically with the Order Manager module e-Invoicing. The automated matching process reveals any discrepancies between the invoice and the delivered goods. In this way, Autodoc makes sure that…
Bosch is one of our co-founders and also longtime shareholder. Data-driven business in Russia is catching up fast and it becomes clear that providers need to serve their value chain best by providing slimline order processes and high-quality data. In our…
LUKOIL Lubricants Europe, the European subsidiary of the Russian lubricant market leader, is using the TecDoc Catalogue and the B2B platform Order Manager to expand its market position in the European aftermarket. The lubricant expert remains true to its motto “Always…
The Nürburgring, the heart of motorsport history, is the starting point of a successful project by TMD Performance and TecAlliance. At full throttle, the teams have worked together to develop an innovative app that makes pit work easier for TMD’s…
The Portuguese distributor of automotive replacement parts Create Business has been using the Order Manager for more than 10 years now. For Chief Information Officer Marcelo Lopes, connecting to the B2B platform was a decisive breakthrough that led to significant…
Since the launch of our Order Manager solution in 2000, the Automotive Aftermarket division of Bosch has been using our international B2B platform in Spain and Portugal to constantly optimise their order-related processes, from availability requests to the dispatch of tax-compliant electronic…
Reynasa, a distributor of automotive replacement parts in Spain, has been using the Order Manager for many years. CIO David Valerio speaks about current challenges in the Spanish automotive aftermarket and explains why they decided to use the Order Manager…